CUSTOMER SUPPORT
How can we help?
Send a message about a report, checkout, or technical problem.
Prefer email? support@powermadeclear.com
Your message is delivered by email and is not added to the report database. We will email your ticket number and normally respond within one business day. Support correspondence may be retained as a business record; brokerage-complaint records are retained for at least two years after closure.
Electricity-broker questions or complaints
Power Made Clear will promptly investigate a brokerage complaint, advise you of the result, and provide the PUCT complaint process and contact information within 21 days.
Public Utility Commission of Texas, Customer Protection Division, P.O. Box 13326, Austin, TX 78711-3326; Austin: 512-936-7120; Texas toll-free: 1-888-782-8477; fax: 512-936-7003; email: customer@puc.texas.gov; www.puc.texas.gov; Relay Texas toll-free: 1-800-735-2989. You may also use the PUCT complaint form.