We stand behind delivery and correct math.

Completed reports

A correctly generated and delivered report is the purchased product and is generally final. Savings and finding a cheaper plan are not guaranteed. The exceptions below are eligible for review.

Refunds are generally available for

• A duplicate charge for the same report.
• A successful charge when the report did not unlock or could not be delivered.
• A material calculation error caused by Power Made Clear that changes the report result.
• Use of the wrong service-location data because of a Power Made Clear system error.

Refunds are generally not available merely because

• The report did not find a cheaper plan or the customer chose not to use it.
• A plan changed, became unavailable, or had different final checkout terms after the report was generated.
• The customer entered an incorrect bill, email, occupancy date, or other information.
• The customer selected a verified service address that was not the intended address. A mismatch caused by our system remains eligible for review.
• The customer changed their mind after a correct report was delivered.

How to request review

Within 30 days of the charge, use Customer Support and choose Payment or receipt. Include the email used for the report and the support ticket or Stripe receipt number if available. Do not send card numbers or bank information.

Power Made Clear will investigate the report, delivery record, and payment record. An approved refund is returned through Stripe to the original payment method and cannot exceed the amount paid. Bank processing time may vary.